civility

According to Christine Porath, nowadays, bosses are treating employees with thoughtless discourtesy, employees rant to each other, while also competing for their employer’s attention. The unhappiness that is generated is revealed upon not only the employers, and their work efforts, but

According to D. Laverne O’Neal, employees that experience incivility in the work place, may perceive the work environment as more hostile and look for work in other places. Productivity: by worrying about the indecent acts, overthinking their next response, and

“It is important to cultivate a climate of civility within the workplace. Failure to do so can have a negative impact on organizations, both in terms of morale and productivity.” It costs more for business to attract new customers rather

According to many studies conducted, the majority of workers have experienced incivility from either their bosses or their coworkers. Due to the difficult economic conditions, excessive work hours, and overall stress to handle expenses, people are taking their bad mood

According to Alina Tugend, burnout is a term that refers to “when you feel overwhelming exhaustion, frustration, cynicism and a sense of ineffectiveness and failure”. Some of the main causes of burnout can be considered the push to work harder

According to Dr. Kenneth Freundlich, being respectful is becoming rare in our society, where although many are becoming advocates for diversity, no one is allowing the freedom of express one’s opinion or the right to be respected. A rightful leader

According to Rebecca A. Clay, all kinds of rudeness come at a price: ambiguous intent to harm the target in violation of workplace norms for mutual respect. Both incivility from customers and employees is harmful, thus it is important to

According to Jeff Jones, “the goal of civility is to purposely show respect and to work toward a healthy, cohesive atmosphere. It’s about being self-aware enough to do the little things right, even when no one is watching.” When faced