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service design

22 Jan

“Building good customer experience doesn’t happen by accident. It happens by design.”

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19 Dec

Customer experience is the new marketing

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15 Dec

“Make every interaction count even the small ones. They are all relevant.”

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10 Oct

“A brand is defined by the customer’s experience. The experience is delivered by the employees.”

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01 Oct

“Forget about your competitors, just focus on your customers”

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Recent Posts

New hires might not resign, but they can check out.
26Nov,2019
21 more jobs of the future
31Oct,2019
Jobs of the future poll
31Oct,2019

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From our blog

New hires might not resign, but they can check out.
26Nov,2019
New hires might not resign, but they can check out. No organization needs that, and no employee w
Workplace mediation & conflict resolution
07Sep,2018
Workplace conflict is a concerning issue that may lead to anxiety and anger amongst coworkers. Since
“Wisdom is the reward you get for a lifetime of listening when you’d have preferred to talk.”
10Sep,2018
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