When employees feel empowered, it makes a difference – to themselves, to the clients, to the company’s performance.

"There’s no better investment you can make than in the people you have on your team, who are serving the people that are paying you to be there". John Furner, Walmart U.S.

Walmart U.S. President and CEO John Furner discusses at the NRF2020 how the company's employee retention, customer satisfaction, and bottom line have been positively affected by their intentional effort to help its people be more empowered, more present, more capable.

Read more at "Inspiration, empowerment — and even better wages at Sam’s Club", by Fiona Solter, at https://nrf.com/blog/inspiration-empowerment-and-even-better-wages-sams-club